Why a Human Touch Still Matters in a World of AI Customer Service

In today’s fast-paced digital landscape, businesses are turning to artificial intelligence (AI) to streamline operations and enhance customer service. AI chatbots and automated tools are becoming indispensable for handling routine inquiries and improving response times. Yet, even as technology transforms customer interactions, one thing remains irreplaceable: the human touch. At Littleton Virtual Services, we’ve seen Read More

Problem-Solving in the Workplace: Building Skills for Success

Reflecting on a blog I wrote as an educational VA and parent, I couldn’t help but notice the many parallels between being an entrepreneur and a teacher when dealing with problems. What interests me the most about this parallel is the difference in how we find solutions and who we put in charge of managing Read More