The Key to Building Strong Client Relationships: Effective Communication and Follow-Up

Have you ever connected with a business and felt confused about their services or how they could help you? What about contracting a company to work on your house and then waiting to hear when and how the work will take place? Over the past week, I’ve had the opportunity to observe the customer relations Read More

2 Step Approach to Hiring for a Customer Service Position

When hiring new employees, how can you be sure to maintain a positive Customer Service Environment within your business? Consider our interview and training approaches as we share traits and skills that will integrate seamlessly with your team and ensure quality service to your customers. Interview Approach First consider your interview approach. Are you coming Read More

Beat Procrastination, Hire a Virtual Assistant

Beat Procrastination, Hire a Virtual Assistant I’ve often wondered if successful people suffer from procrastination. While researching a different article, I read that the average person loses 55 days each year to procrastination! Working as a Virtual Assistant has allowed me to meet many people in different stages of business and to see how different Read More

Why Use a Virtual Assistant?

“What’s a Virtual Assistant? I mean what do you really do?” The first questions I hear when meeting someone new. I am continually surprised by how few people have heard of this important role! Let me explain why you need to use a Virtual Assistant in your business. So, what is a Virtual Assistant you ask? My Read More