Why December Is the Best Month to Fix Your Back Office Systems
December is a wild month in business. Everyone is juggling final projects, holidays, loose ends, family schedules, and the internal pressure to“start fresh” on January 1st like some kind of magically upgraded human. But here’s the truth most business owners don’t talk about: You do not need a new you.You need a new system.December isn’t Read More
Have You Achieved Your Weekly Goals? If Not, What’s Holding You Back?
Recently, federal employees were prompted to list their top five weekly accomplishments—a move designed to boost accountability and productivity. While this is a new move for federal employees, those in the private sector have been required to answer similar requests for quite awhile. This initiative serves as a timely reminder for entrepreneurs and business owners Read More
Why a Human Touch Still Matters in a World of AI Customer Service
In today’s fast-paced digital landscape, businesses are turning to artificial intelligence (AI) to streamline operations and enhance customer service. AI chatbots and automated tools are becoming indispensable for handling routine inquiries and improving response times. Yet, even as technology transforms customer interactions, one thing remains irreplaceable: the human touch. At Littleton Virtual Services, we’ve seen Read More
Problem-Solving in the Workplace: Building Skills for Success
Reflecting on a blog I wrote as an educational VA and parent, I couldn’t help but notice the many parallels between being an entrepreneur and a teacher when dealing with problems. What interests me the most about this parallel is the difference in how we find solutions and who we put in charge of managing Read More
Is Your Back Office Ready for the Holiday Rush? Tips to Streamline and Thrive This Season
As the holidays approach, many businesses find themselves in a whirlwind of increased activity, last-minute deadlines, and the annual push to wrap up projects before year’s end. A well-organized back office is the secret ingredient to managing this busy season effectively and staying stress-free. Here are some practical tips to ensure your operations are holiday-ready, Read More
The Key to Building Strong Client Relationships: Effective Communication and Follow-Up
Have you ever connected with a business and felt confused about their services or how they could help you? What about contracting a company to work on your house and then waiting to hear when and how the work will take place? Over the past week, I’ve had the opportunity to observe the customer relations Read More
2 Step Approach to Hiring for a Customer Service Position
When hiring new employees, how can you be sure to maintain a positive Customer Service Environment within your business? Consider our interview and training approaches as we share traits and skills that will integrate seamlessly with your team and ensure quality service to your customers. Interview Approach First consider your interview approach. Are you coming Read More
Is Your Resume Keeping You From Your Dream Job?
When looking for a job, the first item employers ask for is a resume, but could yours prevent you from getting an interview? That simple employer request may have you wondering, “What is a resume?”. If you’ve never held a job, or it has been a long time since you last searched for new employment, Read More