As the holidays approach, many businesses find themselves in a whirlwind of increased activity, last-minute deadlines, and the annual push to wrap up projects before year’s end. A well-organized back office is the secret ingredient to managing this busy season effectively and staying stress-free. Here are some practical tips to ensure your operations are holiday-ready, Read More
The Key to Building Strong Client Relationships: Effective Communication and Follow-Up
Have you ever connected with a business and felt confused about their services or how they could help you? What about contracting a company to work on your house and then waiting to hear when and how the work will take place? Over the past week, I’ve had the opportunity to observe the customer relations Read More
2 Step Approach to Hiring for a Customer Service Position
When hiring new employees, how can you be sure to maintain a positive Customer Service Environment within your business? Consider our interview and training approaches as we share traits and skills that will integrate seamlessly with your team and ensure quality service to your customers. Interview Approach First consider your interview approach. Are you coming Read More
Is Your Resume Keeping You From Your Dream Job?
When looking for a job, the first item employers ask for is a resume, but could yours prevent you from getting an interview? That simple employer request may have you wondering, “What is a resume?”. If you’ve never held a job, or it has been a long time since you last searched for new employment, Read More
Beat Procrastination, Hire a Virtual Assistant
Beat Procrastination, Hire a Virtual Assistant I’ve often wondered if successful people suffer from procrastination. While researching a different article, I read that the average person loses 55 days each year to procrastination! Working as a Virtual Assistant has allowed me to meet many people in different stages of business and to see how different Read More
Why Use a Virtual Assistant?
“What’s a Virtual Assistant? I mean what do you really do?” The first questions I hear when meeting someone new. I am continually surprised by how few people have heard of this important role! Let me explain why you need to use a Virtual Assistant in your business. So, what is a Virtual Assistant you ask? My Read More
Problem-Solving With Young Children
As a mother, making sure my daughter is prepared for life is the number one item that requires work on a daily basis. Whether I am working on it personally or sharing this task with the staff of an Early Education Center, there are skills that need to be learned by every child that will Read More